About us

In 2019, CCIWBS – Camden, City, Islington and Westminster Bereavement Service –marks 50 years of offering counselling to bereaved people. 

We receive funding from Camden and Islington Health Authorities, but it only covers about two thirds of our costs. To make up the shortfall – and maintain the service – we rely on donations from private individuals and our own fund-raising initiatives.

Current donors include Michael Palin and the Jill Franklin Trust, who have provided generous support to the charity over many years. Statutory accounts are produced each year, and these are subject to a formal Independent Examination by Andy Nash Accounting & Consultancy, part of the ICAEW practice assurance scheme.

We file up-to-date records with both Companies House and the Charities Commission and they can be easily viewed online.

Counselling is available free of charge to over-18s registered with a GP in the boroughs of Camden or Islington. We provide counselling to clients from all other boroughs on a contributions basis.

"I actually felt that I had fallen in a black hole and the way out was just as scary as being inside. I feel like I have been pulled back into the light again."


About Bereavement

Bereavement is something that most of us will experience at some time in our lives. Whilst no two people react in the same way, you may find it helpful to read about some of the emotions commonly experienced after a death. 

It’s important to recognise that sometimes a bereaved person may not be able to grieve at the time of their loss. It is not unusual for unresolved feelings to emerge later, often provoked by another loss or life event. 

  There are four recognisable stages of grief  


 Immediate reaction: shock and disbelief

This may last for a few days or sometimes several weeks. You may find you have been very calm and detached during this time, able to deal with organising the funeral or dealing with admin.

Alternatively, many people feel unable to cope with simple tasks and feel completely at sea. Both these reactions are normal.


Inability to accept the loss

This often involves what has been described as ‘searching behaviour’, which means that on some level you are trying to deny that the death has occurred. You may think you have heard or seen the dead person or, if you used to call them regularly, you may perhaps find yourself picking up the phone to tell them something.  

Sometimes you may feel you have seen the person in the street or even find yourself looking for him or her. 

Again, this behaviour is not unusual following a bereavement.




Despair and desperation

During this time – often the longest stage of bereavement – you may find that you have lost all interest in living and feel there is no point in going on. The intensity of these emotions can be overwhelming and you may be unable to see any possibility of things changing in the future. This can be a very painful experience and many grieving people speak of a deep sense of hopelessness.



Gradually, over a period of time, the pain may ease a little and you may find yourself being able to remember without necessarily feeling overcome by sadness. This can be a time for you to begin life again and it’s important to renew old interests and take up new pursuits. If they are able to start enjoying aspects of life again, some people feel disloyal to the person who has died. It can seem like a betrayal of their memory, that their love for the person has faded and that they are being forgotten. However, what happened in the past is always an important part of you and enjoying your present and future life cannot affect what has gone before.

How you can help yourself



Grief is often far from straightforward. As well as feeling unhappy you must also be prepared to feel any of the following: guilt, panic, fear, self-pity and anger, even towards the person you have lost.

Many people also experience a loss of confidence and an inability to cope, and feel they need to hide this. But this too is part of grief and it’s important that you share your feelings with a supportive listener. You may feel convinced that your friends are avoiding you. Unfortunately this often happens and is probably due to embarrassment – ‘not knowing what to say’. It may be up to you to take the first step to let them know you need their support.

Wanting to run away

Bereavement is a time of very painful and confusing emotions, but you need to experience them in order to begin to build your life again. It is often very tempting to make major changes to your life, for example, moving house or disposing of possessions. However, it may be more helpful to take time to weigh up these decisions, to avoid future regrets about having acted too hastily.

Overcoming isolation

As well as feeling emotional pain, it is not uncommon to feel physically run down. You may find it difficult to eat, sleep or concentrate. Eventually these symptoms will ease. Only if they persist for a long time should you be concerned and seek the support of your doctor.

Grief is a very individual process and you will have your own unique experience, so don’t feel abnormal if your feelings do not follow the pattern outlined above. Equally, it is a very isolating process – it feels as if no one else could possibly understand. It may help you to remember that millions of others have gone through this very difficult experience – and have survived.


About Counselling


Our Counsellors

People seeking counselling come from all walks of life and our counsellors are just as varied – in age, social group and background. Some of them work or train as counsellors and therapists in other situations, whilst others volunteer because they have an interest in bereavement work, or have experienced losses in their own lives.

All counsellors are carefully selected. They receive clinical supervision and the service adheres to the Ethical Framework of the British Association of Counselling and Psychotherapy (BACP). 

How does counselling work?

Everyone has a unique experience after someone they were close to has died and each person has to find their own individual way through their feelings.  

Alongside sadness and pain, they may also experience guilt, anger, resentment, confusion about changes in surviving relationships, a reassessment of the past or uncertainty about the future.

People use counselling support for many different reasons. Some may have friends and family but feel reluctant to burden them with their grief or wish to protect those who are also grieving from further pain. Sometimes people surrounding the bereaved person fail to understand what they’re going through or do not want to hear. Perhaps the bereaved person is far from family and friends who may be living in different parts of the country or even across the World. Others may be coping with demanding work or family commitments and find there is little time to grieve or that they have to put on a ‘brave face’ for much of the time, despite complex feelings which may be affecting their day to day life.

Counselling offers the opportunity to meet each week, to talk about all the different thoughts and feelings following bereavement or loss.


We are a confidential counselling service and abide by the BACP code of ethics. 

"A good time and space to talk and relieve myself
of emotions I couldn’t express to others."


Volunteer trustees


Are you interested in helping to run the Bereavement Service?

CCIWBS is looking for volunteer counsellors

© 2019 CCIWBS

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